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Direct Energy Review

Brand popularity

5.0 - Extremely popular brand

eCommerce rating

4.5 - 5 e-commerce features offered

Shipping & returns policies

2.8 - 4 ratings - expand

Company values, ethics & policies

0.0 - 0 ratings

Customer service & brand

4.0 - 1 rating - expand

Privacy policy & data security

0.0 - 0 ratings

Loyalty, rewards & partnership programs

3.3 - 3 ratings - expand

Seasonal sales & events

0.0 - 0 ratings

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Direct Energy Review: Direct Energy Pros & Cons

Direct Energy (directenergy.com) is a very popular gas & electric service which competes against other utilities like Gexa Energy, Scottish Power, British Gas, Arcadia and Eaton. Based on our in-depth Direct Energy review, when compared to its competitors, Direct Energy ranks as one of the top-performing brands in its category, with an overall ranking of #6 out of 147 total brands. Read the full Directenergy.com review below for more details.

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  • Products made in USA: Are each store products made in the USA? Does each store manufacture their products in the United States?
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Knoji has 48 Direct Energy reviews and ratings as of June 4, 2026. Knoji editors and the Knoji shopper community have reviewed Direct Energy and compared it against 147 top gas & electric services brands, reviewing Direct Energy based on product and store features. Knoji reviews and ranks Directenergy.com and other gas & electric services based on how many features each offers and based on a 5-star rating scale. Based on these factors and 48 Direct Energy reviews, Direct Energy earns an overall score of 3.9 out of 5.0 points. Direct Energy offers 5 total features. Direct Energy's review score is also boosted by the fact that it is a popular brand with good recognition among consumers.

Direct Energy currently has 2 active discount codes. You can view all Direct Energy's coupon codes here

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directenergy.com
Rated 3.9 - 48 ratings
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About Direct Energy

Direct Energy is a large gas & electric services company operating the e-commerce site directenergy.com. Direct Energy sells its products and services in the gas & electric services industry. Direct Energy offers discount codes and coupons to its customers occasionally. Direct Energy has a mix of reviews among shoppers on Knoji, with 48 ratings and an average rating of 2.3 stars. Direct Energy scores decently compared to other brands in the gas & electric services industry, providing 5 e-commerce features to better serve its customers.

Direct Energy's Review Scorecard

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